Category: FAQ

Vacuum regularly. Especially in high-traffic zones, vacuuming 1–2 times a week helps reduce surface dirt.  Address spills immediately. Blot (don’t rub) to avoid pushing the spill deeper. Use doormats and shoes-off policy. Reduces tracked-in grit and dirt significantly.  Rotate furniture. Prevents wear patterns from forming in the same spots. Protect high-use areas. Consider applying stain-protectant…

There’s no universal “carpet-cleaning sale season,” but certain times tend to offer better deals or availability. Here’s how to think about it: Off-Peak Season Demand for carpet cleaning often drops in winter or mid-fall after heavy summer traffic, meaning more flexibility in booking and potential discounts. Local climate matters: if you live in a region…

That depends. Here are key considerations, plus how we assess whether cleaning is still the right choice: When it is worth cleaning: The carpet is still in reasonably good condition (no severe wear, backing is intact). There’s sentimental or financial value (maybe it’s a high-quality carpet). Deep cleaning can remove decades of embedded dirt, allergens,…

Here’s a step-by-step outline of our typical process (or what we recommend to customers): Assessment We inspect the rug to identify fiber type, backing, stains, and trouble spots (like pet accidents). Based on this, we choose the right cleaning solution and pre-spray. Pretreatment / Prespray Apply a pretreatment to loosen dirt and break down oils,…

Yes — here’s why professional cleaning is often well worth the investment: Deeper Cleaning Than DIY Even with a good vacuum or a rental machine, DIY methods often miss deeply embedded dirt, allergens, and bacteria. Our professional hot water extraction process removes what simple household tools can’t. Extend Carpet Life Dirt and grit in carpets…

Generally, no, we do not recommend putting a large 9×12 rug into a home washing machine. Here’s why: Many home machines can’t handle the size or weight of a heavily soiled rug once it’s wet — it can damage both the rug and the washer. Oversized rugs often require special handling, professional equipment, and hot…

We recommend having your carpets professionally cleaned at least once every 6–12 months under normal household conditions. For homes with pets, children, or allergy concerns, more frequent cleanings — around every 3–6 months — are often very beneficial. Frequent cleaning helps remove deep-seated dirt, allergens, and dust mites that regular vacuuming can’t fully address.  High-traffic…